Welcome to She’s Limitless. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

This website is operated by She’s Limitless (“we”, “our”, “us”). By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies or notices referenced herein.

2. Eligibility

You must be at least 16 years of age, or accessing the site under the supervision of a parent or guardian, to purchase from She’s Limitless.

3. Product Information

We make every effort to display our products as accurately as possible, including colours, fabrics, and fit. However, variations may occur due to screen settings or photography. All descriptions, pricing, and availability are subject to change at any time without notice.

4. Orders & Payment

• All orders are subject to acceptance and availability.
  
• Prices are listed in AUD and include GST where applicable.
  
• We accept major credit cards, debit cards, and other payment methods displayed at checkout.
  
• By placing an order, you confirm that all details provided are accurate and you are authorised to use the chosen payment method.
  

5. Shipping & Delivery

• Delivery times are estimates only and may vary depending on your location and circumstances outside our control.
  
• We are not responsible for delays caused by postal or courier services.
  
• Risk of loss and title for products passes to you upon delivery.
  

6. Returns & Exchanges

• Only faulty items can be returned within 14 days from the date of the receipt. She's Limitless reserves the right to refuse a refund due to no fault or change of mind. All faulty products will receive free delivery using an eParcel.
• For refund requests, kindly send us an email at info@shes-limitless.com.au with your request and order number.
• The safety of the goods is your responsibility until it reaches us. Ensure you include the Return invoice with your parcel and shall you be required to declare the value of the parcel, kindly mention the same value as it is mentioned on the Return invoice enclosed to the parcel you have received. Clearly state that the package contains "RETURNED GOODS". If you misplace the Return invoice, please let us know.

What can I return?

• Items that are unworn, unwashed, unused with all original tags/labels attached

What can't I return?

• Any products due to change of mind
• Tights, scarfs, head wear
• Products on clearance
• Products with your perfume, makeup, or deodorant on the merchandise
• Personalised items, tailored items
• Worn, pinned, damaged due to wear and tear
• Evening dresses/formal wear

*All goods are your responsibility once in your possession, so please handle all goods with extreme care and ensure that you send the package by a method which insures the value of the goods, as well as retaining your proof of postage. If the goods do not reach us within 14 days of receipt, we reserve the right not to process a refund, the goods must be returned to us intact, unworn, undamaged and within 14 days of receipt of goods. When trying on items of clothing, please ensure to not use unnecessary force and that you are not wearing perfume/deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. In the interest of hygiene, we do not offer refunds on any tights, scarfs, shawls, head wear, evening wear, or formal wear.

7. Intellectual Property

All content on this website — including images, logos, graphics, designs, and text — is the property of She’s Limitless and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, She’s Limitless will not be liable for any direct, indirect, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or goodwill.

9. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy outlined below. By using our website, you consent to the collection and use of your information as outlined in that policy.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of the website signifies your acceptance of any revised terms.

At She’s Limitless, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, make a purchase, or otherwise interact with us.

By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Details: Name, date of birth, email address, phone number, billing and shipping addresses.
  
• Payment Information: Credit card or debit card details and payment transaction data (processed securely via third-party providers).
  
• Order Information: Purchase history, delivery preferences, and communication records.
  
• Account Information: Login details, preferences, and saved items if you create an account with us.
  
• Technical Information: IP address, browser type, device details, and browsing behaviour (via cookies or similar technologies).
  

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
  
• Communicate with you about your purchases, returns, or enquiries.
  
• Send marketing communications where you have opted in.
  
• Improve our website, services, and customer experience.
  
• Protect against fraud, unauthorised transactions, and misuse of our website.
  
• Comply with legal obligations.
  

3. Data Collection Tools

We may use cookies, pixels, and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences and shopping cart.
  
• Analyse website performance and user behaviour.
  
• Deliver relevant marketing and advertising.
  

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We will never sell your personal information. However, we may share it with trusted third parties where necessary, including:

• Payment processors (to complete transactions securely).
  
• Shipping and logistics partners (to deliver your orders).
  
• IT service providers, analytics tools, and marketing platforms (to support business operations).
  
• Legal authorities, where required by law.
  

5. Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment details are processed using secure, encrypted systems via trusted third-party providers and are not stored on our servers.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
  
• Request corrections to inaccurate or incomplete information.
  
• Opt out of marketing communications at any time.
  
• Request deletion of your personal information, subject to legal and contractual obligations.
  

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary for business operations or as required by law. Once no longer needed, information will be securely deleted or anonymised.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, with the revised date indicated at the top. Continued use of our website means you accept the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

She’s Limitless

Email: info@shes-limitless.com.au

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, AfterPay, Apple Pay, Google Pay, and Discover.

We follow AusPost terms and delivery times.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!