At She’s Limitless, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, make a purchase, or otherwise interact with us.

By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Details: Name, date of birth, email address, phone number, billing and shipping addresses.
  
• Payment Information: Credit card or debit card details and payment transaction data (processed securely via third-party providers).
  
• Order Information: Purchase history, delivery preferences, and communication records.
  
• Account Information: Login details, preferences, and saved items if you create an account with us.
  
• Technical Information: IP address, browser type, device details, and browsing behaviour (via cookies or similar technologies).
  

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
  
• Communicate with you about your purchases, returns, or enquiries.
  
• Send marketing communications where you have opted in.
  
• Improve our website, services, and customer experience.
  
• Protect against fraud, unauthorised transactions, and misuse of our website.
  
• Comply with legal obligations.
  

3. Data Collection Tools

We may use cookies, pixels, and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences and shopping cart.
  
• Analyse website performance and user behaviour.
  
• Deliver relevant marketing and advertising.
  

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We will never sell your personal information. However, we may share it with trusted third parties where necessary, including:

• Payment processors (to complete transactions securely).
  
• Shipping and logistics partners (to deliver your orders).
  
• IT service providers, analytics tools, and marketing platforms (to support business operations).
  
• Legal authorities, where required by law.
  

5. Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment details are processed using secure, encrypted systems via trusted third-party providers and are not stored on our servers.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
  
• Request corrections to inaccurate or incomplete information.
  
• Opt out of marketing communications at any time.
  
• Request deletion of your personal information, subject to legal and contractual obligations.
  

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary for business operations or as required by law. Once no longer needed, information will be securely deleted or anonymised.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, with the revised date indicated at the top. Continued use of our website means you accept the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

She’s Limitless

Email: info@shes-limitless.com.au